Property Management Service Guarantee
Written Customer Service Standards
Our written commitment covers the following aspects of the property management process-
• Marketing your property
• Leasing your property
• Rent/Bond collection
• Photographic and written ingoing condition report
• Rent monies
• Repairs and maintenance
• Tenancy lease renewals
• Periodic inspections
• Tenant vacating
• Property disbursements and statements
• General communication
• Complaints handling
• Documentation
• Personal information
• Professional standards